Non Profit & Member Associations

Microsoft Dynamics ERP, CRM & Cloud for Non Profit, Not-for Profit and Member Associations

Solutions that scale with your growth

Non-for-Profit organizations, Associations, Charities and Membership-based Associations come in all different shapes and sizes.  One thing however remains true, the need for a cost-effective yet feature rich ERP and CRM that requires minimal end-user training and is easy to use.

Financial Management: For those who rely on grant and fund management, Microsoft Dynamics GP or Dynamics 365 Business Central allow organizations to set up amounts, categories and details for donations to assist administrative staff in their entering and tracking of transactions from specific funding sources.

Customer Service: For those that rely on membership billing and renewals, key functions can be quickly extended to the web for customer self-service and online e-commerce. Microsoft Dynamics 365 for Customer Service (Microsoft CRM 2019) delivers accurate reporting for a 360 degree view of customers, members, stakeholders and transactions while upholding strict security and confidentiality requirements for sensitive information.

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As a Self-governing Body, Medical College, Member Association, User Group, Charity, Centre for the Arts, or other Non Profit organization, with Microsoft Dynamics ERP GP, Microsoft Dynamics 365 for Service, Microsoft Azure and Microsoft Office 365 you are able to:

• Manage membership growth and marketing campaigns
• Automate member renewals, subscriptions, and tiered billing schedules
• Automate your Grant management and reporting
• Streamline compliance and regulatory reporting
• Manage operating budgets and Fund budgets
• Slice and dice reporting for different donors and grants
• Manage investigations for regulated members such as doctors, physicians and surgeons

• Actively manage your Encumbrance and Commitments

Here's why you should consider working with us

  • We’re in the top 5% of Microsoft Partners worldwide
  • 30+ years of success
  • Locations across Canada & support in the USA
  • Deep application knowledge
  • Industry-specific business process knowledge
  • Accounting, IFRS, SOX, Tax and audit knowledge

Endeavour Solutions Canada is a Microsoft Gold ERP, Microsoft Gold Cloud, and Silver CRM Partner focusing on consulting, development, implementation, upgrades, support and training for Microsoft Dynamics GP (Great Plains), Microsoft Dynamics NAV (Navision), Microsoft Dynamics 365 Business Central (Cloud-ERP), Dynamics 365 Sales (CRM), Azure Cloud and Office 365. We are one of the top Microsoft Dynamics partners in Canada and a repeat winner of Microsoft's President's Club.

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BI and KPIs for Non Profit & Member Associations Companies

Beyond the Sales, Accounting & Finance KPI dashboards, Endeavour recommends looking at:
  • % Renewal Rate
  • Year over Year Doner Growth
  • Employee Utilization Non Profit and Membership KPI
  • CSAT and Survey Participation Rates
  • % Online Self-service
  • Website Conversion Rates
  • # Open Member Investigations
  • # FTE per 1,000 Members
  • 30-day Ave. # Clients Served


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