Professional Services, Media & Software

Professional Services, Media & Software Companies

Solutions that scale with your growth

Services, Media & Software companies have the ability to expand quickly and need a system that will scale with their growth and help manage their most important assets, their people.

Microsoft Dynamics GP (2020) or Dynamics 365 Business Central, along with  Microsoft Dynamics 365 for Customer Service and Sales offer Services, Media & Software companies an integrated solution to accurately manage recurring billing and subscriptions, engage with customers and analyze service delivery costs with confidence.  Clients within these broad industry segments include technology, hardware, professional services, legal, real estate, property management, consumer services and direct selling organizations.

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With Microsoft Dynamics ERP, Dynamics 365 for Sales & Service, Cloud Azure and Office 365 Professional Services, Media & Software Companies’ are able to:

• Create executive dashboards for sales and business management
• Follow best-practices in Project Accounting (PA) and Analytical Accounting (AA)
• Track utilization of resources
• Support SR&ED and other tax reporting requirements
• Perform advanced sales forecasting and funnel management
• Improve the customer experience
• Create quotes and perform job costing
• Automate recurring, cyclical, subscription, annual contract, and usage, metered and tiered billing schedules
• Record and monitor support calls, help desk and call centre activities
• Perform detailed analysis on customer profitability
• Implement end-to-end Procure to Pay processes
• Manage and monitor cash flow
• Automate SLA, recurring revenue and subscription billing
• Create custom work flows to allocate and recognize deferred revenue

Here's why you should consider working with us

  • We’re in the top 5% of Microsoft Partners worldwide
  • 30+ years of success
  • Locations across Canada & support in the USA
  • Deep application knowledge
  • Industry-specific business process knowledge
  • Accounting, IFRS, SOX, Tax and audit knowledge

Endeavour Solutions Canada is a Microsoft Gold ERP, Microsoft Gold Cloud, and Silver CRM Partner focusing on consulting, development, implementation, upgrades, support and training for Microsoft Dynamics GP (Great Plains), Microsoft Dynamics NAV (Navision), Microsoft Dynamics 365 Business Central (Cloud-ERP), Dynamics 365 Sales (CRM), Azure Cloud and Office 365. We are one of the top Microsoft Dynamics partners in Canada and a repeat winner of Microsoft's President's Club.

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BI and KPIs for Professional Services, Media & Software Companies

Beyond the Sales, Accounting & Finance KPI dashboards, Endeavour recommends looking at:
  • Average Contract Value
  • Contract Renewals
  • % Recurring Revenue Services KPI
  • CSAT and Retention
  • Staff Utilization Rates
  • % Chargeable Ratio
  • Average Acquisition Cost
  • Project Profitability
  • Cost of After-sales Service


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